Terms and Conditions

Article 1. Purpose
The purpose of these Terms of Use is to provide for rights, obligations, and liabilities of the Seoul International Sourcing Fair operated by Coex Co., Ltd. (hereinafter referred to as “Coex”) and users of the Internet-based services (hereinafter referred to as “Service(s)”) rendered by the Coex.

Article 2. Effect and Change of Terms and Conditions
A. These terms and conditions become effective by notifying them through the service.
B. The company may change the contents of these terms and conditions without prior notice in the event of an important reason for reasons, and the changed terms and conditions will be notified through the service.
C. Members may request to withdraw from membership if they do not agree to the revised terms and conditions, and if they do not request termination after the effective date of the revised terms and conditions, they will be deemed to have agreed to the changes in the terms and conditions.

Article 3. Membership Subscription
A. A User may apply for member by entering his or her personal particulars onto a subscription form prescribed by the Coex and then indicating his or her intention to consent to these Terms of Use.
B. An agreement for member shall be formed when approval by the Coex arrives to a relevant member.
C. In the event that there is a change in a member’s registration information, the Member shall immediately notify the Coex of the change(s) by e-mail, etc.
D. The services under agreements for member subscription or electronic commerce transactions shall be provided only to persons over fourteen (14) years old.

Article 4. Rules Other Than the Terms and Conditions
For matters not specified in these Terms and Conditions, the Basic Act on Telecommunications, the Telecommunications Business Act, the Act on Consumer Protection in Electronic Commerce, etc., the Act on Promotion of Information and Communication Network Utilization and Information Protection, etc.

Article 5. Definition of Terms
The definitions of the main terms used in these terms and conditions are as follows.
A. "Member": A person who is aware of these terms and conditions, provides personal information to the company, registers as a member, and is given a user ID (ID), who continuously receives the company's information and receives member benefits.
B. "ID": Refers to the member's email selected by the member and approved by the company for the member's identification and member's use of the service (hereinafter referred to as "ID").
C. "Password": Refers to a combination of letters and numbers determined by the member to verify that the member is a member that matches the ID given by the member and to protect the member's own confidentiality.
D. "Service": Refers to the act that the company provides for members for a fee or for free, or the tangible or intangible object itself.
E. "Suspension of use": It means that the company restricts the member's use of the service in accordance with the terms and conditions.
F. "Termination": Refers to the termination of the service contract by the company or member after using the service.
G. "Dormant Member": Refers to a member who has not used the service for 12 consecutive months from the last day of using the service.

Article 6. Application for Use
Anyone who wishes to use the service by signing up as a member applies for use by providing the personal information requested according to the prescribed form set by the company.

Article 7. Approval of Application for Use
A. The company approves the application for use in the order of receipt unless there are special circumstances for the application for use pursuant to Article 6.
B. The company may restrict the acceptance of the application for use in the following cases, and may withhold the consent until the reason is resolved.
(1) When there is no room for service-related facilities
(2) In case of technical difficulties
(3) Other cases deemed necessary for the company's circumstances
C. The Company may refuse to accept the application for use contract if it is aware of any of the following items.
(1) If you did not apply with your real name
(2) In case of applying using another person's name
(3) In the case of applying by falsely entering the necessary information at the time of application for use
(4) In case of applying for the purpose of hindering the well-being and order of society or the public morals
(5) In case the application requirements set by the other company are insufficient
D. In the event that the approval of the application for use is withheld or fails to be approved pursuant to paragraphs B. or C., the Company shall notify the applicant of use. However, exceptions are made in cases in which notification to the applicant for use is not possible without reasons attributable to the company.

Article 8. Payment of Usage Fees
A. If a member uses a paid service among the services provided by the company, it is a principle to use the service after paying the usage fee.
B. Payment methods for the fee for paid services provided by the company include credit card payment, and there may be differences in payment methods for each paid service.
C. The company may additionally request the member's personal information, which is absolutely necessary for the execution of payment, and the member must provide the personal information requested by the company accurately. The company shall not be liable to compensate the member for damages caused by the member's false or incorrectly provided personal information unless the company's intention or negligence occurs.

Article 9. Refunds
A. For charges overpaid by the member, the company shall refund the charges.
B. When canceling a member's seminar ticket, the case of refunding the usage fee is as follows.
(1) Seminar tickets that have been used are non-refundable.
(2) You can refund 100% of the ticket price of the purchased seminar ticket until the seminar is over.
(3) After the seminar for the purchased seminar ticket has been completed, no refunds will be made.
C. The refund criteria when the member cancels the paid service are as follows.
(1) If you do not use the paid service within 7 days from the date of payment, a full refund is possible.
(2) If you use the paid service within 7 days from the date of payment or within 30 days from the date of payment, you will receive a refund after deducting the fee X 1/12 of the paid service.
(3) In the event of cancellation after 30 days from the date of payment, refund will be made after deducting the amount corresponding to the number of days until the date of cancellation and 10% of the payment for the remaining period.
(4) Refunds for the paid seminar service are the same as in Article B.
D. In the case of a full refund, in principle, the member shall refund the payment method used for the use of the service. However, if this is not possible or in the case of partial refund due to the intermediate termination of the service, the refund will be made in a separate method determined by the company.
E. The cost for a refund is borne by the member in case of a refund due to reasons attributable to the member, and the company in case of a refund due to reasons attributable to the company.

Article 10. Protection of Personal Information
A. Coex shall collect a minimum level of information necessary to perform a purchase agreement in collecting information of users.
B. When Coex collects personal information by which a user’s identity may be discerned, it must obtain consent from the user.
C. Coex may not use for other purposes or provide to a third party the provided personal information without consent from a relevant user, and the Coex shall be held liable therefor.
D. Coex shall limit access to personal information on a need-to-know basis and minimize the number of employees handing such personal information.
E. When Coex or a third party having received personal information from the Coex has fulfilled the purpose of collection and provision of personal information, it shall destroy the personal information without delay.

Article 11. Duties of the Coex, Co., Ltd.
A. Coex shall not engage in any activity prohibited under the laws or these Terms of Use or against good public orders and morals, and use its efforts to provide goods or services continuously and stably as set forth in these Terms of Use.
B. Coex shall have a security system to protect Users’ personal information (including credit information) in order to ensure that users can safely use the Internet services.
C. When Coex causes damages to Users by engaging in unreasonable labeling or advertising activities, it shall compensate for damages.
D. The Coex shall not send advertising e-mails for profitable purposes that Users do not want to receive.

Article 12. Duties of Users
Users shall not engage in any of the following activities:
A. Registering false information in applying for membership or otherwise providing inaccurate information;
B.. Misappropriating information of third parties;
C. Changing information posted on Coex;
D. Sending or posting information (computer programs, etc.) other than the information specified by Coex;
D. Infringing upon intellectual property rights of Coex or other third parties, such as copyrights;
E. Undermining reputations or obstructing works for Coex or other third parties; or
F. Disclosing or posting on the mall any obscene or violent messages, videos, voices, or any other information against public order and morality.

Article 13. Provision of Information
A. The company may provide a variety of information that the member deems necessary while using the service to the member by means of announcements or e-mail.
B. In order to provide better service benefits, the company can provide service-related information through various delivery methods (telephone, announcement, e-mail, etc.). However, if a member reveals that a member does not want to provide service benefit information, the company must exclude the member from the provision of the information, and the company is not responsible for any disadvantages due to being excluded from receiving service information.
C. In the case of a notification to a large number of unspecified members, the company can substitute individual notification by posting on the service bulletin board.

Article 14. Ownership of Copyrights and Restrictions on Use
A. Coex shall have the ownership to copyrights on the works prepared by the Coex and any other intellectual property rights.
B. Users shall not reproduce, alter, send, publish, distribute, broadcast, or use for profitable purposes in any other way, or case a third party to use the information to which the Coex has intellectual property rights out of the information they have obtained in using Coex, without prior approval by Coex.
C. Where Coex uses any copyrights to which a User has the ownership under these Terms of Use, it shall notify the User thereof.

Article 15. Advertisement Posting and Transactions with Advertisers
A. Part of the service investment base that the company can provide services to its members comes from the revenue through advertising. Anyone who wishes to use the service is considered to agree to the advertisements that are exposed when using the service.
B. The Company shall not be held liable for any loss or damage arising as a result of the member's participation in the promotion activities of advertisers, communication or transactions posted on the service or through this service.

Article 16. Suspension of Service Provision, etc.
A. The company may stop providing the service if it falls under any of the following subparagraph.
(1) In case of inevitable construction such as maintenance of service facilities
(2) When the telecommunications service provider stipulated in the Telecommunications Business Act suspends telecommunication services
(3) In case of other force majeure reasons
B. The Company may limit or suspend all or part of the service if there is a problem with normal service use due to a national emergency, power outage, failure of service facilities, or congestion in service use.
C. When the Company restricts or suspends the use of the service pursuant to the provisions of Paragraphs A. and B., the Company shall inform the member of the reason and the limitation period without delay.

Article 17. Termination of Contract and Restriction on Use
A. If a member wishes to terminate the use contract, the member himself/herself must apply to the company for withdrawal of membership through the platform.
B. When withdrawal is made by a member, coupons and invitation tickets held by the member are automatically extinguished.
C. After the period defined in these terms and conditions, the company does not store any personal information about the withdrawn member or use it for other purposes.
D. The Company may terminate the use contract without prior notice or suspend the use of the service by a fixed period if the member has performed any of the following actions.
(1) In case of stealing other's personal information, ID and password
(2) If the registered name is not your real name
(3) In the event of an act that damages the reputation of others or causes disadvantage
(4) In case of infringement of the intellectual property rights of the company, other members or third parties
(5) In case of intentionally distributing content that is hindering public order and morals
(6) When a member plans or executes the use of the service for the purpose of hindering the national interest or social public interest
(7) In case of intentional interference with service operation
(8) When transmitting a large amount of information or transmitting advertising information for the purpose of interfering with the stable operation of the service
(9) In case of distributing computer virus programs that cause malfunction of information and communication facilities or destruction of information
(10) When there is a request for correction from an external agency such as the Information and Communication Ethics Committee, or when the voter's interpretation is received by the Election Commission in connection with an illegal election campaign.
(11) When the information obtained by using the company's services is reproduced or distributed without the prior consent of the company or is used commercially
(12) When a member posts pornography on his or her homepage and bulletin board or links to pornography sites
(13) In case of violating the terms of use set by other companies, including these terms and conditions

Article 18. Compensation for Damages
The company is not responsible for any damages incurred to members in connection with the use of the service for which the service fee is free. For paid services, the terms and conditions for each service are applied.

Article 19. Dispute Resolution
A. Coex shall establish and operate a damages compensation organization to reflect reasonable opinions or complaints presented by Users and handle compensation for the damages.
B. Coex shall first handle complaints and opinions presented by Users; provided, however, that where it is difficult to handle a matter promptly, Coex shall immediately notify Users of the ground(s) and a schedule for handling.
C. Where a User applies for remedy for damages with respect to an electronic commerce transaction related dispute between Coex and the User, the User may comply with mediation by the Fair Trade Commission or a dispute mediation authority requested by a city or province governor.

Article 20. Disclaimers
A. If the company cannot provide the service due to natural disasters or equivalent force majeure, the company is exempted from responsibility for the service provision.
B. The company is not responsible for any obstacles in the use of the service due to reasons attributable to the member.
C. The company shall not be held liable for any loss of profits expected by members from using the service or for damages caused by data obtained through the service.
D. The company is not responsible for the reliability and accuracy of the information, data, and facts posted by the member on the service.
E. The company is not responsible for any damages caused by the subscriber's intention or negligence among the damages incurred by the subscriber in connection with the use of the service.

Article 21. Changes to Terms
When changing these terms and conditions, the company must post the content on the platform or notify the member through e-mail.

Article 22. Dispute Resolution and Competent Court
If a lawsuit is filed for a dispute arising from the use of the service, the court having jurisdiction over the head office of the company will be the exclusive court of jurisdiction.

Coex Co., Ltd. attaches great importance to protecting the customer's privacy and complies with the Personal Information Protection Act and the Information Communication Network Promotion and Information Protection Act. Coex Co., Ltd. will inform you of the purpose and how the personal information provided by the customer is used and what measures are being taken to protect the personal information through the personal information processing policy.

Article 1. Purpose of Collecting and Using Personal Information
Coex Co., Ltd. collects personal information of customers as below to provide better quality services to users such as membership registration, smooth customer consultation and various services.

A. Purpose of use
(1) Pre-registration for the exhibition
(2) Contract fulfillment and fare allocation for service providing
(3) Application for marketing and advertising
(4) Statistics audit for the exhibition certificate

B. Collection Items of Personal Information

General	Buyer	Exhibitor
Name, Mobile phone number, email address, interests	Name, mobile phone number, email address, interests, company name, department, job title/position	Name, mobile phone number, email address, business license number, company name, company name, department, job title/position

Article 2. The Method of Collecting Personal Information
When collecting personal information, we must notify the user in advance and ask for consent, and collect personal information through the following methods.
A. When a user agrees to the collection of personal information and directly enters the information during the process of signing up for membership and using the service
B. Participation in events held in on/offline exhibitions
C. When delivering via webpage, e-mail, fax, phone, etc. during the consultation process through the customer center
D. When personal information is provided by affiliated services or organizations

Article 3. Personal Information Retention and Use of Period
A. Coex Co., Ltd. shall destroy the personal information of the member without delay when the purpose of collection of the personal information is achieved
B. When there needs to be retained for the reason of confirmation of relationship related with transaction in accordance with related laws and internal policies, the purpose of collecting personal information above is to be held for a certain period of time although the principle of immediate cancellation will be activated as soon as it reached the purpose of collecting.

Article 4. Personal Information Sharing and Third Party Provision
A. Coex Co., Ltd. shall not use the personal information of the customer beyond the notice stated in the purpose of collecting and using personal information except for the consent of the customer or the provisions of related laws and regulations.
(1) Customer service: Seoul International Sourcing Fair Secretariat
(2) Digital business card service: Seoul International Sourcing Fair exhibitors
(3) Audit for the exhibition certificate: Association of Korea Exhibition Industry
Affiliates above shall destroy the personal information of the member without delay when the purpose of collection of the personal information is achieved

Article 5. Consignment of Handling Personal Information
A. Coex Co., Ltd. entrusts the following personal information handling tasks to external professional companies for service implementation.
- Visitors’ registration service: EIMS International Co., Ltd.

Article 6. Rights and Duties of the Information Subject and Legal Representative, and Method
A. The information subject may exercise the right to access, amend, delete, or suspend personal information at any time to Coex Co., Ltd.
B. Rights can be exercised for Coex Co., Ltd. in accordance with Article 41 (1) of the Enforcement Decree of the Personal Information Protection Act through writing, e-mail, fax, etc., and Coex Co., Ltd. will take action without delay.
C. The exercise of rights can be done through an agent such as the legal representative of the information subject or a person who has been delegated. In this case, a power of attorney must be submitted in accordance with the form of Attachment 11 of the Enforcement Regulations of the Personal Information Protection Act.
D. The rights of the information subject may be restricted according to Article 35 (5) and Article 37 (2) of the Personal Information Protection Act for requests to view and suspend personal information.
E. Requests for correction and deletion of personal information cannot be requested if the personal information is specified as the object of collection in other laws.
F. Coex Co., Ltd. verifies whether the person who made the request, such as a request for access according to the rights of the information subject, request for correction or deletion, or for a request for suspension of processing, is the person who made the request or a legitimate agent.

Article 7. Procedures and Methods of Personal Information Destruction
A. Discard procedure
(1) Information entered by a user is transferred to a separate DB after the purpose is achieved (separate filing cabinet in case of paper). According to the internal policy and other information protection reasons. It is stored for a certain period and then destroyed.
(2) This personal information will not be used for any other purpose other than those held by law.
B. How to destroy
(1) Personal information printed on paper is crushed by crusher or destroyed by incineration.
(2) Personal information stored in the form of an electronic file is deleted using a technical method that cannot reproduce the record.

Article 8. Sending Advertising Information
A. Coex Co., Ltd. does not transmit commercial information for commercial purposes without prior consent of the customer.
B. When Coex Co., Ltd. sends the advertisement information by e-mail in order to optimize marketing for customers such as event information guide, it contains the customer's prior consent about the advertisement information transmission.
C. When sender transmits commercial information for commercial purposes to the customer who agrees to receive the advertisement via other than e-mail, such as facsimile or mobile phone text transmission, they takes necessary measures such as indicating the name of the sender. Take action to make it easier for you to find out: The name, contact, e-mail, address, and withdrawal notice of the sender.

Article 9. Matters Concerning the Installation, Operation, and Rejection of Automatic Personal Information Collection Devices
A. Coex Co., Ltd. uses ‘cookies’ that store and retrieve usage information from time to time in order to provide personalized services.
B. Cookies are a small amount of information on the server (http) used to operate the website, the document is also stored in the computer browser, and is stored on the hard disk in the PC computer.
(1) Purpose of use of cookies: It is used to provide optimized information by providing the type of visit and use, popular search terms, secure access, etc. for each service and website visited by the web.
(2) Cookie installation, operation and rejection settings: You can refuse to store cookies through the option of [Tools> Internet Options> Personal Information Menu] at the top of the web browser.
(3) You can allow the storage of cookies.

Article 10. Measures to secure the stability of personal information
Coex Co., Ltd. is taking the following measures to ensure the stability of personal information.
A. Administrative measures: Establishment and implementation of internal management plans, regular employee training, etc.
B. Technical measures: Management of access rights such as personal information processing system, installation of access control system, encryption of unique identification information, installation of security programs
C. Physical measures: Access control in the computer room, data storage room, etc.

Article 11. Feedback and Complaints
A. We value your feedback and you deserve the right to receive sincere responses at any time. We have set up a customer consultation phone for smooth communication with you.
【Customer Consultation Center】
· E-mail : privacy@Coex.co.kr
· Phone : +82-2-6000-1024
B. Telephone consultation is only possible from 9:00 am to 6:00 pm. We will respond to your inquiries by e-mail, fax, and mail within 24 hours of receipt. However, after working hours or on weekends and holidays, it is the principle to process the next business day.
C. If you need to report or consult about other privacy infringement, please contact the following organizations.
· Personal Information Infringement Notification Center（www.118.or.kr / +82 118)
· Information Protection Mark Certification Committee（www.eprivacy.or.kr / +82 2-580-0533~4)
· Supreme Prosecutor's Office, Advanced Crime Investigation Department（www.spo.go.kr / +82 2-3480-2000)
· Cyber Terror Response Center（www.ctrc.go.kr / +82 2-392-0330)

Article 12. Changes to the privacy policy
This privacy policy will be applied from 19 March 2021.